Getting started
Understand eSIMs, compatibility and what to do before buying.
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What can we help with?
Clear guidance for getting set up, connecting abroad and resolving the most common eSIM problems.
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Installation
Set up your Wisp eSIM on iPhone, Pixel and other Android phones.
View guidesUsing your plan
Activate data, check usage and stay connected while travelling.
View guidesOrders and refunds
Find help with purchases, receipts, cancellations and refund requests.
View guidesPopular guides
Start with the essentials.
How to install an eSIM on iPhone and Android
Prepare your phone and install an eSIM using a QR code or manual activation details.
How to activate your travel eSIM
Choose the correct data line, enable roaming and connect after arriving at your destination.
eSIM troubleshooting when you cannot connect
Work through the most common installation, activation and mobile-data problems.
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Talk to Wisp support.
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